- Collection of Information
- Use of Information
- Opt-Out Policy
- Updating Your Personal Information
- Disclosure of Information
Collection of Information
Garfield Refining collects personal information mainly for the purpose of distributing our transaction materials, along with other advertising and promotional items. We reserve the right to send you certain communications relating to Garfield Refining services, such as service announcements, order fulfillments, administrative messages, special offers and general mailers. In general, we may collect personal information from recipients of our marketing campaigns and visitors to our Web site when they voluntarily provide it to us by (1) completing our online registration form, or (2) contacting us by email or phone (including our webmaster, customer service representatives, or other employees). As part of these activities, we may ask individuals to provide us with information including, but not limited to, name, physical address, email address, telephone number, and demographic information. Any information you provide to us at this site when you establish or update an account or request information is securely maintained in private files on our secure web server.
In order to improve the quality and functionality of our website, we gather navigational information about how you use our website, including but not limited to the areas or pages you access, the date and time of your visit, and the duration and frequency of your views. This information helps us improve the quality of visitors’ online experiences by recognizing and delivering more of the features, services and information our visitors prefer. Garfield Refining’s standard and automated process may receive and record information on our server logs from your browser, including your IP address, browser type, operating system, domain type, and the page(s) you request. However, none of the information collected or stored has any personally identifiable features.
Use of Information
We do not share, sell, rent, or trade personal information with third parties for their promotional purposes. We may use information collected from recipients of our marketing campaigns, visitors to our Web site, and our marketing partners, advertisers, and other third parties for any of the following purposes in either the online or offline arena: fulfill requests for products, services, or information; provide customer service; offer new products and services; conduct research and analysis; send marketing communications; improve the effectiveness of our website; and perform other business activities. On occasion, trusted third parties (including our call and fulfillment center, shipping outlets, and web analytics companies) are used to perform these functions. If any trusted third party is used they may have access to personal information needed to perform their functions, but may not use it for other purposes. We require that any such information be maintained in a secure environment. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
Garfield Refining offers a straightforward opt-out policy. We offer visitors to our Web site and recipients of our marketing campaigns the opportunity to, at any time, opt-out of receiving communications from us. If you have subscribed to our service and wish to stop receiving any future communications from us, please contact us via email at [email protected], or by mail at 810 East Cayuga Street, Philadelphia, PA 19124. These unsubscribe options are also included in email communications that you receive from us.
We take all reasonable measures to ensure that your unsubscribe requests are fulfilled in a timely manner. However, despite these precautions, there is always the chance that after you unsubscribe you may receive additional communications from us that may have resulted from an inadvertent technical or other processing error. If this happens, please notify us of those communications by writing to [email protected] or calling us directly and we will take immediate steps to rectify the situation.
Updating Your Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by emailing our Customer Support Department at [email protected] or by contacting us by telephone or postal mail.
Disclosure of Information
We may transfer or otherwise disclose information collected from recipients of our marketing campaigns, visitors to our Web site, and our marketing partners, advertisers, and other third parties to our employees and independent contractors, to our subsidiaries and affiliates, and to our consultants, other business associates, and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for us.
We have implemented certain physical, electronic, and managerial procedures to safeguard and secure the information we collect from recipients of our marketing campaigns, from visitors to our Web site, and from our marketing partners, advertisers, and other third parties. Visitors should consider any electronic communication that they transmit to us (such as data, questions or answers, comments, suggestions, or other communications) to be non-confidential. We will not be liable or responsible if information that belongs to an individual is intercepted and used by an unintended recipient, or is otherwise accessed and used without our written permission. By participating in our marketing campaigns or visiting our Web site, you assume this risk.
We are committed to protecting the privacy of children. Our online marketing campaigns and Web site will not knowingly or intentionally collect any personal information from children.
Garfield Refining Company
810 East Cayuga Street
Philadelphia PA 19124