DSO | Dental Scrap Recycling | Garfield Refining

REFINING FOR DSO

& GROUP PRACTICES

A DENTAL SCRAP RECYCLING PROGRAM CUSTOMIZED FOR GROUPS

THE REFINING AUTHORITY FOR DSO

Our mission is to provide a turnkey, organized refining service that is proven to maximize returns while relieving our partners of operational burdens.

Garfield’s white-glove service has a proven track record of producing yearly revenue increases for our partners.

80+ partners in North America & Australia

Service for all sizes (1 – 1,500+ offices)

Dentaltown’s Scrap Refiner of Choice each year since 2011

WHAT TO EXPECT

Guaranteed increases in revenue and compliance YOY

Easy-to-execute process customized to your group

Dedicated executive team to ensure your success

Sponsorship support for our partners

Focus and care – Garfield only refines metal and doesn’t sell products of any kind – our focus is solely on guaranteeing all clients’ material is processed quickly and accurately

Client Testimonial – Smile Brands migrated our precious metals refining program to Garfield in early 2020 and we couldn’t be happier with that decision! The Garfield team is truly invested in our success and works closely with each of our 650+ offices on the program to deliver kits and encourage and reward participation. They continually share best practices for how to increase team engagement and it has really paid off. The percent of offices participating has nearly doubled since transitioning the program solely due to Garfield’s hands on approach. As proceeds from our refining program are donated to the Smiles for Everyone Foundation, Garfield’s efforts mean we will be able to deliver more free dental care to those in need in 2022 and beyond.

Jody Martin, Chief Marketing Officer

Smile Brands

The Philadelphia Museum of Art at night.

Our Story

Founded in 1892, Garfield Refining has been operating in Philadelphia, PA as one of North America’s oldest and most respected precious metal refineries. We refine metal for a variety of industries, and our expertise in dental refining is unrivaled.

Garfield officially established an exclusive DSO refining program in 2017 after identifying the need for a turnkey solution for groups. Our team of executives leveraged years of industry knowledge and experience to form our scalable program designed to seamlessly service groups. We’ve been proud to grow alongside so many great partners ever since.

KIND WORDS FROM OUR PARTNERS

The thing I like about Garfield is they make everything easy. They described their process when we signed up, and everything went very smoothly just as they told us it would. The onboarding was quick and easy. Our practices are happy with the new program. I can’t say enough about their super attentive and professional team.

Dr. John Meis, CEO

Smart Choice Dentistry, Lakecrest Dental

Dental Care Alliance has been partners with Garfield Refining since 2020 and believes they’re the best in the industry. Garfield is not only synonymous with scrap metal recycling, but they are trustworthy, transparent, and have a simple process for our offices to comply with. Garfield has become our sole provider of scrap metal recycling services, and by using their services, DCA has made strides to become more sustainable for the environment.

Ken Ziff, Vice President of Real Estate Operations

Dental Care Alliance

Mortenson Dental Partners partnered with Garfield Refining Company in early 2021. Over the course of the partnership, they have provided us with an easy onboarding process, transparency in reporting results and great suggestions for practice engagement. Their straight-forward return process for busy practice teams makes our job that much easier, alongside their clear and timely communication. We also appreciate the recognition and celebration of practices that are showing great participation.

The DSO team is always available to answer questions, address concerns and provide timely feedback. They make this process easy for me to communicate and deliver to our practice teams. We are delighted to have them as our metal recycling partner!

Wendy McCarthy, Director of Operations & Strategic Initiatives

Mortenson Dental Partners

Garfield is the perfect solution for our refining needs. They make the program simple and easy to use for all of our offices! Through Garfield’s Engagement Program, we continue to get more offices to participate each cycle.

Annette Martino, Director of Field Operations

The Smilist Management

WHY RECYCLE DENTAL SCRAP?

Dental crowns, bridges, and PFMs are alloyed with gold, platinum, palladium, and silver. These precious metals are valuable, and DSOs and Group Practices who fail to recycle these materials or use third-party cash buyers are missing a golden opportunity. Whether you need to improve your current recycling program or build one from scratch, Garfield’s refining solutions will help you get the most from your dental scrap.

Crowns/Bridges/PFMs

Connect With Us

Our DSO team will reach out to discuss your refining needs and share details about the program or you can contact us directly at [email protected].

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FREQUENTLY ASKED QUESTIONS

What makes Garfield’s DSO/Group Practice Recycling program different than other refiners?

Garfield is different because of our experience. We’ve been in the DSO space longer than most refiners and worked alongside many growing DSOs to develop our program based on real-life needs and the various company structures that are in place today.

How many offices do we need to participate?

Garfield services individual practices as well as DSOs. No client is too large or too small. Best of all, we’ll always customize a plan that fits your organization’s specific needs.

How often should offices be sending scrap?

The typical refining cycles for our DSO partners are quarterly and bi-annually. We will work with you on the best refining schedule for your group based things like your preferred payment cycles, number of specialty offices, and extraction volume.

Is the precious metal that our offices send safe and insured?

Garfield takes the safety of your material very seriously. The entire Garfield facility is equipped with an advanced video surveillance system with continuous monitoring by onsite security personnel. All precious metal material is safely stored in a series of vaults and safes, and all metal shipped to our facility using our shipping service is insured in full.