Why Customers Love Garfield



Customer Experiences

Garfield Refining has been a pleasure to work with for more than 30 years. They provide outstanding service, are timely with correspondence, and their integrity is beyond reproach. I highly recommend Garfield!

Mark Koup, DMD


CC Dental Studio, Inc. has been using Garfield Refinery for many years. We remain impressed with the fast and friendly service. They send whatever we need to package our material. The turn-around is timely, and the payment options will fit anybody’s circumstances. A true pleasure to work with!

CC Dental Studio, Inc.

Dental Lab

I have been a pawnbroker for 32 years, and for 20 of those years, I have been selling my scrap gold to Garfield. They are a stand-up refiner, and anyone with gold to sell, it would behoove them to check them out.

Jay Wilkes


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Your gold refining satisfaction is our number one priority, and we guarantee you’ll be satisfied with our service. If you’re not, we’ll resolve any issues you may have or return your precious metals in their melted form. That’s the Garfield Guarantee, and that’s why we have an A+ rating with the Better Business Bureau.

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Our track record of excellent reviews isn’t by accident. Garfield pays more than our competitors, and we offer the best customer service in the industry. You’ll always be able to speak to a real person live from our Philadelphia office. And if you shoot us an email, we’ll respond within 1 business day. This attention to detail is one reason why some clients have been doing business with us for more than 30 years.

Garfield Refining
Based on 300 reviews
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Patricia Hanas
Patricia Hanas
16:14 02 Jul 21
This is a great place to send old gold, including gold crowns capped teeth etc and many other metals. Received great... money for old fillings on my mom's old bridge. They are very nice and personable, and if you have any questions, they are fast in their response. I would recommend them very much.read more
JacPete :-) :-)
JacPete 🙂 🙂
19:45 09 Jun 21
I was surprised to learn of this service from my dentist. The process is so simple. If you need to have a crown... replaced, just send in your old crown in a prepaid envelope supplied by the company and they will extract any metals in the crown and pay you for them. It was a really nice bonus and the entire process was very efficient and pleasant. Great experience.read more
Toni Holder
Toni Holder
19:57 01 Apr 21
Had a wonderful experience with Garfield after being given an prepaid envelope from my dentist with metal from my... bridge enclosed. Following directions, I added other precious and semi precious old and broken jewelry chains and pieces. Prompt email soon followed with the information of the metals that I had submitted and the worth of those items. A check was being sent to me within a week at good market value. Could not have been an easier process - and after emailing with the family owned account manager, Mark - he was very helpful in answering further question on how to send more items. Fast, friendly service is hard to come by these days. Will continue doing business and referring their services.read more
Daniel Mergen
Daniel Mergen
21:07 10 Mar 21
I sent my scrap dental gold to Garfield for cash exchange. They have a very convenient submission process, quick... response time and exchange process. I received my check within about 10 days of submitting my gold. Great email communication before sending check to verify address and name. I will most certainly be using Garfield for my future refining needs.read more
Sarah Brownlee
Sarah Brownlee
17:59 26 Feb 21
My Dentist recommended Garfield Refining when I had my gold crown removed. The instructions were easy and I was also... able to send both 10 karat and 14 karat gold jewelry I was no longer wearing. They were fast and reliable and I am grateful to have the extra money coming in a check. Thank you.read more
Joan Ellsworth
Joan Ellsworth
19:19 28 Jan 21
I must admit I had my doubts about whether I would submit my recently removed gold inlay material for evaluation and... reimbursement. However, my dentist provided a very handy prepaid and addressed envelope. All I had to do was fill in a few blanks, toss in my inlays, seal it up and mail it. What the heck, right?Within a couple weeks I received an email confirming receipt of my material and providing the name of an employee contact for any questions I might have.Next came the notice of evaluation and telling me my check was in the mail. My inlay was small, so my check is about $5, but I'll take that. It's more important to know that something I carried with me for over 40 years could be recycled . . . . better than landfill where some bird could ingest it and die. Thanks to Garfield for making it so easy and caring about the environment.read more
Anne Corr
Anne Corr
14:17 20 Aug 20
Easy and speedy! Who knew that a little bit of gold in my old crown could be turned into cash. I will scour my jewelry... box now and clean up!read more
Judy Jove
Judy Jove
19:44 17 Jul 20
I have been a customer of Garfield Refining for more than the past 20 years both through my family's jewelry business... and as an individual. Garfield makes it easy to send material for refining and has an excellent turnaround. Their customer service is top rate. They are efficient and fair, paying an excellent return on materials submitted. I want to highly recommend them.read more
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