We love talking about refining at Garfield. Please feel free to email or call us directly with any questions. But as a starting point, some of these FAQs may help!
Why Garfield?
With 129 years of experience and over 1 million satisfied customers, Garfield Refining has established an unparalleled track record as one of the country’s premier precious metals refineries. Whether it’s our world-class refining facilities, our state-of-the-art assaying techniques, or our experienced and friendly sales representatives, it’s easy to see how we stand out from our competition. With over a century of expertise, we offer the highest possible payments for your gold, silver, palladium, and other precious metals.
How will I know when Garfield receives my metal?
The moment your package has arrived, we’ll send you a confirmation email alerting you that the gold and precious metals have arrived at our facility. And of course, you can call our customer service line at any time at (800) 523-0968 to get updates on the status of your shipment.
How long does it take to get my payment?
We pay within 1-2 business days of receiving your shipment of precious metals. If you select our standard payment option, the check comes via the USPS and could take 2-5 business days to arrive. We also have ACH and direct deposit options if you prefer quicker payments.
