Serving refining solutions to thousands of customers worldwide!

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Review Submitted on 9/22/2017

Fast response and turnaround time. Marshall was great! Very nice and easy to work with!

Jeffrey G.

Dentist
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They have always been kind and very helpful , I trust them with the upmost confidence, Rest assured you will get the best deal and quickest turn around with no fear of lost items.

Wayne S.

Private
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Fabulous. Timely, Accurate, and professional plus a good deal!

Judith G.

Dentist
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Been doing business with Garfield for many years. Honest and prompt. Have and will always recommend their quality service

Jane M.

Private
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Happy customer. I only turned in a dental casting I found with a metal detector. My dentist confirmed it was gold and gave me Garfield card. The representative here in Canada was very professional, it was a short and sweet deal. I had very little problem with shipping, they took care of immediately I was treated better than I expected 4 out 5 stars we all have room for one more, if we are honest

Marcel A.

Private
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Unbelievable customer service from Lisa Reiss. Fast and reliable. Thanks so much!

Dave L.

Private
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...(Garfield was) very helpful with giving me information about where to send my package if I would feel a need to insure it. I am return customer and would recommend Garfield Refining to everyone...

Heather B.

Private
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I have been working with Garfield Refining for a number of years now and I have been extremely happy with every transaction that we have. They are super fast at replying to emails, answering questions, and getting my materials assessed. I have recommended them to numerous friends and colleagues of mine. Looking forward to many more profitable years. Cheers!

Jimmy C.

Dentist
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I am very satisfied with my dealing with Garfield refining. I would especially like to praise Bruce Tomar head of finance. He was very professional in handling my concern. I would highly recommend anyone contemplating buying or selling precious metal to contact Garfield!

Roland C.

Private
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Great service. Very quick turnaround time. Top notch!!

Jonathon S.

Dentist
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Excellent service with Garfield refining. First time I have used a refiner directly, as opposed to a middleman, but sure appreciate having a proper valuation report done instead of a quick weighing and cash payment, and wondering how much you are leaving in the middleman's pocket. Very prompt service as well

Steven P.

Dentist
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Excellent service. I expected the process to take a month at the least and the whole process took a few days. I dealt with 2 people at Garfield and both were extremely pleasant and helpful.

Dave A.

Private
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Bob was a pleasure do deal with. He is a real professional and the company is the BEST! Would highly recommend to any Jeweler or customer! Been dealing with company for years. REALLY FAST turnaround! Thank you Bob!

Mike P.

Jeweler
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Excellent service, always professional, easy to work with.

Shanna M.

Jeweler
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I have dealt with a lot of refineries over the past 30 years as a jeweler. As most know in this field, it's hard to trust refiners. But I have been dealing with Garfield for the past couple of years and they by far are the best company I have dealt with. Giacomo has been awesome to me and keeps me informed every step of the process. I highly recommend this company for refining.

Silvio F.

Jeweler
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In the year that we have worked with Garfield Refining, we have experienced nothing but extreme professionalism, prompt response and great service. I would not hesitate to recommend this company to any of my colleagues.

Vincentia A.

Dentist
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Great company to work with. I have been dealing with Bob Torrissi and he has been tremendously helpful with scrapping out bench dust and scrap metals. I'd recommend this to anyone!

Phuong L.

Jeweler
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Good folks to deal with.. honest, fair & professional.. I'll send more business their way when I can!

David B.

Private Individual
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Dropped off some crown/bridge scrap at recent dental convention, within one week received confirmation and few days later the assay and value with copy of forthcoming check. Prompt reliable service as usual, which is why I've used Garfield refining over the years. My patients also appreciate the handy mailers for their returned scrap. Thanks for your trustworthy service!

Jeff G.

Dentist
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If I could give Garfield Refining and Bob Torissi 10 stars I would! Everyone at Garfield is patient, polite, and professional, couldn't ask for more. I will always turn to Garfield for my refining needs.

Sandy F.

Private Individual
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Garfield is great! Their service and speed of turn over is fantastic. We love the program that allows patients to send in their items directly--our patients love it, too!

Jennifer B.

Dentist
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Great experience, timely response and turn around, highly recommend!

Rafal M.

Private Individual
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Bob was a pleasure do deal with. He is a real professional and the company is the BEST! Would highly recommend to any Jeweler or customer! Been dealing with company for years. REALLY FAST turnaround!

Mike P.

Jeweler
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We have used Garfield Refining at our business for over 25 years, and always have been treated fairly and receive our check back for the gold being refined in a very timely manner.

Kari A.

Private Individual
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Today, I got a lovely note from a person named Lisa, who had attached a copy of the check that was being mailed to me. You know, I rarely get that kind of hospitality and trust-worthiness from businesses. Based on my one experience with Garfield, I'd say that they're as good as gold!

Janylee T.

Private Individual
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Great experience working with Garfield refining. Communication is very important in any business relationship. I received email updates when my scrap metal was received and another with the value of my scrap before receiving a check. Courteous, professional and easy to work with are hallmarks of a great company!

Samir S.

Dentist
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Fast response and turnaround time. Marshall was great! Very nice and easy to work with.

Jeff G.

Dentist
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Been doing business with Garfield for many years. Honest and prompt. Have and will always recommend their quality service!

Jane M.

Private Individual
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Communication with me was great. Less than two weeks and I had a check in my hand!

Patti N.

Private Individual
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Great company with great service ! Always a good count/weight,never a discrepancy in over 40 transactions.

Randall K.

Jeweler
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I have sent to Garfield Refining Company scrap dental metals many times over the past thirty years. Recently I sent them old scrap cosmetic jewelry items my wife wanted to get rid of. They handled the transaction perfectly. The report was accurate, honest, and good money.

TJ A.

Dentist
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Excellent service. I expected the process to take a month at the least and the whole process took a few days. I dealt with 2 people at Garfield and both were extremely pleasant and helpful!

Dave A.

Private Individual
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For over 22 years I've always been satisfied with Garfield's service and pricing. It's always good to know the value of your material for best negotiations, of course.

Ryan R.

Jeweler
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I absolutely love working with Garfield Refining Co! Bob is so accommodating and helpful and they process my refining quickly and efficiently! I have never even considered using any other refining company!

Rebecca H.

Jeweler
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I have found the Garfield Refining Company to be fast, courteous, and honest. They make sending gold scraps to them easy, they deal with their customers professionally and in a straightforward manner. I like the way they analyze the scraps, identifying the percentage of the different components!

Agnes H.

Dentist
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I learned about Garfield Refining from my dentist. Very easy to deal with and they are quick to contact you by email with the cost. Very efficient process. Thanks!

Fran M.

Private Individual
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The folks at Garfield make it simple and enjoyable for me to scrap out my metals. I'm not a business just a normal person and they treated me like I was there number one client. Very fast turn around time. Highly recommended.

Jeremy S.

Private Individual
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Laser fast turnaround, I will continue to use this company. Thank you to all involved in a very professional transaction!

Shirley W.

Private Individual
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I have been a client with Garfield Refining since 2012 and I must say they run a top notch business. They have always been courteous and have exceeded my businesses needs each time I have dealt with them.

Kevin C.

Jeweler
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This company is superb! Their communication is quick and clear. As soon as they receive your package, they shoot you an email acknowledging so. Within days, after processing, another email is sent notifying you that your check is in the mail. Crazy turn around time. Excellent customer service!

Gracie

Dentist
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Had some old dental scrap that had been in a drawer for many years. Thought I would send it in to Garfield Refining, and was I surprised at the check I will receive. They pay for the mailing to them, and they only charge a small fee for processing. Highly recommend Garfield Refining!

Steve L.

Private Individual
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I can't say enough good things about Garfield! A friend recommended them to me and I have been thrilled! They go above and beyond with customer service. If I have any questions, they are very quick to respond and very helpful. I would highly recommend them to anyone! Keep up the great work!

Nikki W.

Jeweler
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I have been a client with Garfield Refining since 2012 and I must say they run a top notch business. They have always been courteous and have exceeded my businesses needs each time I have dealt with them.

Kevin C.

Jeweler
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Amazing & professional service. These guys are top of the line!

Raj V.

Dentist
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Fast. Easy. Efficient. Incredible customer service. Garfield lets you know what is happening every step of the process - from when they receive your items, to when they mail your check. Simple. Best way to do business.

Heidi C.

Private Individual
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Very fast turn around. I am very satisfied.

Susan Humiston

Private Individual
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Great company to work with. I have been dealing with Bob and he has been tremendously helpful with scrapping out bench dust and scrap metals. I'd recommend this to anyone!

Phuong L.

Private Individual
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Excellent service - excellent communication- quick & easy! I can't imagine better!!!

Julie O.

Private Individual
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Fast. Easy. Efficient. Incredible customer service. Garfield lets you know what is happening every step of the process - from when they receive your items, to when they mail your check. Simple. Best way to do business.

Heidi C.

Private Individual
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Very fast turn around. I am very satisfied.

Susan Humiston

Private Individual
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Great service. Very quick turnaround time. Top notch!!

Jonathon S.

Dentist
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I have utilized Garfield Refining twice now and their efficiency in their business process from customer contact to response and follow through is amazing. They are so professional and above board!

Naomi S.

Private Individual
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My dentist gave me the envelope from Garfield Refining so I could send in my dental crown. I never really thought I'd hear any more about it so was amazed to be kept informed of its arrival and of the check I will be receiving. I'm keeping their information on hand and will definitely choose them in the future!

Marilyn P.

Private Individual
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After having a tooth with a gold crown removed my dentist gave me a packet from Garfield Refining Company in which I could mail them the crown and see if there was any reimbursement for the gold. The package contained instructions and a postage free envelope, less than a week later I have a check coming to me!

Jacqueline S.

Private Individual
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Very professional , helpful and accommodating. Certainly a good company to deal with, and I highly recommend them!

Madeson B.

Dentist
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Good and express job, good prices and big professionalism and accuracy! Thank you very much Garfield Refining!

Galia K.

Private Individual
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Everyone throughout the process was an extreme professional, I absolutely love that they lock in the price for the day the metal arrives to them unlike other refineries. Can't recommend this company enough, and I'll be sending in all of my jewelry scrap to them from now on!

Shane B.

Private Individual
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I have used Garfield Refining a couple of times now to send in old crowns I had replaced on my teeth. Both times it was a very easy process. Once I mailed the scrap in, I received a check fairly quickly. I would definitely use them again in the future!

Jennifer R.

Private Individual
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Garfield is great! Their service and speed of turn over is fantastic. We love the program that allows patients to send in their items directly--our patients love it, too!

Jennifer B.

Dentist
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We really like Garfield Refining. Learned about them from our dentist. Sent the dental gold plus a few old chains to see if they were worth anything. Despite mailing from one coast to the other, we had an email within 10 days. They gave us a very good price for our old junk!

Candy T.

Private Individual
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An accurate, accountable, professional & expedient transaction. Thank you!

Andrew S.

Dentist
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Excellent service - very clear, honest, timely and a pleasure to work with!

Luke F.

Dentist
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Good folks to deal with.. honest, fair & professional..

David B.

Private Individual
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Daniel Chan, your BC man, is the sort of person any company should be very happy to have representing them. Always enjoy being remembered by him at conferences and have a couple of minutes of social time with him. Straight forward to deal with and prompt accurate service

Frank F.

Dentist
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In the year that we have worked with Garfield Refining, we have experienced nothing but extreme professionalism, prompt response and great service. I would not hesitate to recommend this company to any of my colleagues!

Vincentia A.

Dentist
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Fabulous. Timely, Accurate, and professional plus a good deal!

Judith G.

Dentist
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Good folks to deal with.. honest, fair & professional..

David B.

Private Individual
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Have been dealing with Garfield for many years and have always been satisfied with their process and timely business transactions.

Tom P.

Jeweler
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Garfield Refining... fast, easy and always great pricing. Prepaid mailing makes it easy to send in the 'scrap'.

Stephen F.

Dentist
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This company is outstanding. They provide fast, efficient, and reliable service. They even take the time to keep you informed about the processing of your submission. Highly impressive.

Harlan H.

Private Individual
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Hadn't had any scrap metal in a couple years, so I figured it was time to shop around for a better refiner. Sent my stuff to Garfield and was really impressed. The guy I talked to on the phone was really knowledgeable, and their assay was spot on. Definitely recommend.

Jeff F.

Private Individual
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Great company, Extremely fair with the price they gave me for my crown. Would send any more that may come out to them in the future without hesitation.

John O.

Private Individual
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My rep Elan is very professional and personable. Elan and Garfield additionally has a social component. They have helped me raise funds for a variety of charitable activities. I have no hesitation in recommending them to other colleagues.

Michael W.

Dentist
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Having traded scrap precious metals with Garfield for more than ten years with complete satisfaction, I have no strain giving them a five star rating. Garfield is honest, fast, and congenial. What more could you want?

Tom C.

Private Individual
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Garfield has been our refining company for years. They are fast, fair, accurate and trustworthy. We appreciate what they do for us, and have received feedback from patients who send in their metals that they are also treated very well. I wouldn't send our metals to anyone else!

Tom W.

Dentist
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Very satisfied with the service rendered in getting metal to Garfield Refining and the quick turnaround to providing us with a check. Will definitely recommend them.

Joan M.

Private Individual
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Great company with quick response. Detailed composition of metals refined with fair price!

DeLayne L.

Dentist
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I've used them a few times for dental scraps and jewelry refining. A trust-worthy company. Great communication & fast shipping. Will use again for sure.

Tamara G.

Private Individual
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I mailed in my husband old gold teeth in the prepaid package they sent. 2 days later I recieved an email that they are processing his order. A week later I recieve an email stating what is going on and that it was shipped. They are quick and great. They handle everything perfectly!

Donna P.

Private Individual
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I have utilized Garfield Refining twice now and their efficiency in their business process from customer contact to response and follow through is amazing. They are so professional and above board!

Naomi S

Private Individual
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This is the best refining company for turning your old jewelry. I found pieces I hadn't worn in years. The process was easy and the turn around time remarkable; not to mention the agents are friendly - customer service perfect!

Cindy B.

Private Individual
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I've been dealing with Garfield Refining for several years and won't go anywhere else. Exceptional service, professional and friendly. I value the business relationship we have!

Lisa S.

Private Individual
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I have used Garfield Refining a couple of times now to send in old crowns I had replaced on my teeth. Both times it was a very easy process. They mailed me the the form and the postage paid return envelope. Once I mailed the scrap back in, I received a check fairly quickly. I would definitely use them again in the future.

Jennifer R.

Private Individual
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Great company, extremely fair with the price they gave me for my crown. Would send any more that may come out to them in the future without hesitation!

John O.

Private Individual
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Terrific company with excellent customer service!

Rob P.

Private Individual
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I have worked with Garfield for 2 years now, they are professional, honest, and the only people I do business with in this sector. I would recommend them to anyone who is interested in doing business in this field.

Anthony S.

Private Individual
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Garfield has been our refining company for years. They are fast, fair, accurate and trustworthy. We appreciate what they do for us, and have received feedback from patients who send in their metals that they are also treated very well. I wouldn't send our metals to anyone else!

Tom W.

Dentist
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Garfield Refining... fast, easy and always great pricing. Prepaid mailing makes it easy to send in the scrap!

Stephen F.

Dentist
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Have been dealing with Garfield for many years and have always been satisfied with their process and timely business transactions.

Tom P.

Jeweler
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Tremendous service. Accurate and very fair pricing with FAST service. I love doing business with them!

Antonio S.

Jeweler
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I sent my dental metal to Garfield for the first time last month. Their payment was the most I have ever received which was great but a week after I got my check I found a promotion for a free silver coin from them, which was annoying, but I called in and they honored it, so everything ended well and I was happy!

Robert P.

Dentist
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Thumbs up! Great service and very professional and honest! I highly recommend Garfield Refining!

Michelle K.

Jeweler
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Good and express job, good prices and big professionalism and accuracy! Thank you very much Garfield Refining!

Galia K.

Dentist
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I've been sending my dental scrap to Garfield for more than a decade now. They have excellent, friendly customer service! Highly recommended!

Jason C.

Dentist
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Good customer service is oftentimes overlooked in many companies, however not with Garfield Refining Company. GRC assures good customer services by keeping the client informed all the way through the process.

Ann J.

Private Individual
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They have always been kind and very helpful , I trust them with the upmost confidence! Rest assured you will get the best deal and quickest turn around with no fear of lost items!

Wayne S.

Private Individual
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Very easy transactions, wonderful customer service and honest payouts! I will continue to do business with them in the future!

Nicole G.

Private Individual
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Excellent service - very clear, honest, timely and a pleasure to work with!

Dr. Luke F.

Dentist